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Shipping policy

Shipping policy

 

Last updated: July 29, 2025

 

Thank you for shopping at Makecomfy. These Shipping policies govern all purchases made through our website, www.makecomfy.com. By placing an order with us, you agree to these terms.

Contact Details:

The main characteristics of our products, including specifications, illustrations, and dimensions, are detailed in our catalog. Please note that photographs are for illustrative purposes and are not contractual. Customers must carefully review product descriptions before placing orders.

By placing an order, you confirm that you have read and accepted these Shipping policies.

 

1. General Principles

  • These Shipping policies represent the entirety of the obligations between the parties.
  • By placing an order, you agree to these conditions without reservation.
  • These Shipping policies supersede any other contradictory document unless explicitly agreed otherwise.
  • The seller reserves the right to modify these terms at any time. Updated terms will apply as soon as they are published online.

 

2. Placing Orders

  • Orders can be placed online through our catalog.
  • Product availability is subject to stock levels, and customers will be informed of any unavailability.
  • To validate an order, customers must:
    1. Accept these Shipping policies.
    2. Provide accurate delivery and payment details.
    3. Confirm payment for the order.

Order Confirmation:

  • An order is considered final only after:
    • You receive an email confirming the seller’s acceptance of the order.
    • Full payment is received by the seller.

The seller reserves the right to block orders in cases such as non-payment, incorrect addresses, or unresolved issues with the customer’s account.

 

3. Payment Methods

  • Payment is required in full at the time of purchase.
  • We accept the following payment methods:
    • PayPal
    • Credit/Debit Cards (Visa, Mastercard, etc.)

The seller reserves the right to suspend or cancel orders in cases of:

  • Payment authorization issues.
  • Non-payment or past payment disputes.

Special Offers and Discounts:
Promotions, discounts, and vouchers are subject to specific terms. They are non-transferable and may only be used once by their intended recipient.

 

4. Delivery Terms

  • Delivery Process:
    Products will be delivered to the address provided at checkout. Customers should ensure the accuracy of the delivery address.
  • Shipping Timeframe:
    Delivery times will be specified during checkout and typically do not exceed 15 days unless otherwise stated.
  • Failed Deliveries:
    If a package is returned due to an incorrect address or unsuccessful delivery attempts, the customer will bear the cost of re-shipping.
  • Damaged Packages:
    If your package is damaged during delivery, refuse the package and note the issue on the delivery receipt. Contact us immediately at info@makecomfy.com     or by visiting this page on our website: https://makecomfy.com/pages/contact

 

5. Product Availability
We strive to keep our inventory up to date and ensure that all products listed on our website are available. However, in rare cases, some items may become unavailable.

If a product you ordered is out of stock, we will notify you promptly and offer the following options:

  • A full refund, processed within 14 days.
  • An exchange for a product of equivalent value, subject to your approval.

 

6. Right of Withdrawal

Customers may return products within 14 days of delivery for a refund or exchange under the following conditions:

  • The product must be unused, undamaged, and returned in its original packaging with all accessories.
  • Return shipping costs are the responsibility of the customer.

Exceptions:
The right of withdrawal does not apply to:

  • Customized or personalized products.
  • Products unsealed after delivery for hygiene or health reasons.

Refunds will be processed within 30 days of receiving the returned product.

 

7. Return Policy

If you need to return a product:

  1. Contact us at info@makecomfy.com or by visiting this page on our website: https://makecomfy.com/pages/contact to receive return instructions.
  2. Ensure the product is securely packaged to avoid damage during return shipping.

Note: We cannot be held responsible for items lost or damaged during return shipping. We recommend using a trackable and insured delivery method.

 

8. Ownership of Content and Rights
All content on our website, including text, images, logos, graphics, and designs, is owned by us or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

  • You may not use, reproduce, or distribute any part of our content without prior written permission.
  • Any unauthorized use of our intellectual property will be considered a violation of our rights and may result in legal action.

 

9. Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy. For questions regarding your data or to exercise your rights, please contact us at info@makecomfy.com.

 

10. Events Outside Our Control

The seller is not responsible for delays or non-performance caused by events beyond its control, such as natural disasters, strikes, or network failures.

  • In such cases, both parties will work together to determine the best course of action.

 

11. Governing Law

These Shipping policies are governed by the laws of the state in which the customer resides, provided the customer resides in the United States. Disputes shall be resolved in the courts of the customer’s state of residence.

For customers residing outside the United States, these Shipping policies are governed by the laws of the country in which the customer resides, unless otherwise required by applicable law. Disputes shall be resolved in the courts of the customer’s country of residence.

 

Contact Us

If you have any questions about these Shipping policies, please contact us:

 

 

 
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