How can I track my order?
Once your order ships you will receive a shipping confirmation email and tracking number. If it has been more than two business days since you placed your order and you still haven’t received a tracking number, please email us at info@makecomfy.com and we will gladly assist you.
How can I make a change or cancel my order?
We pride ourselves on the ability to get your orders as fast as possible, which means if you need to make a change to your order, please reach out to us as soon as possible. The best form of communication is our support email, which is info@makecomfy.com We will do our best to get your order changed but if your order is already shipped, we have no way of changing your order or canceling it. However, if you are entitled to an exchange or refund, we will replace the product or refund the purchase price (depending on the original method of payment).
The product I want is sold out. What can I do?
In case of unavailability of the product ordered, the buyer will be informed as soon as possible and will have the possibility to cancel his order. The buyer will then have the choice to request either the refund of the sums paid within 14 days at the latest of their payment, or the exchange of the product. If the product is going to be restocked, you will see the option to receive an email when available on the product page. That means as soon as the product is back in stock, we will let you know! You can always contact us with any inquiries regarding products at info@makecomfy.com.
Give customers details about the products quality
When it comes to the quality of our products, we take no shortcuts. Our products are made with only the finest materials, ensuring that they are soft, comfortable, and long-lasting. Each products undergoes a rigorous quality control process to ensure that it meets our standards for excellence. Plus, our products are designed to be easy to care for, so you can enjoy them for years to come with minimal effort.
Know that your comfort is our top priority!
